Service policies

Appointments

Arriving late will deprive you of valuable treatment time. Although we aim to complete your entire session within the allotted time, tardiness of more than 10 minutes could result in rescheduling. For detailed information on fees, please consult our cancellation policy.

Cancellations and no-shows

At RIN Aesthetic Practice we have a 48 hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers' time.

We require a major credit card to hold your appointment. Please provide us with a 48 hour notice to cancel your scheduled appointment. If you cancel within the 48 hours for a neurotoxin appointment, you will be charged $100. If you cancel within the 48 hours for a dermal filler or a lip filler appointment you will be charged $300. Thank you for respecting our small business's time.

Refunds

We do not offer refunds on any services rendered.  Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed.  Clients are responsible for additional treatments needed to achieve desired results.

Retail: We do not offer refunds on products purchased.  Defective products may be exchanged within 14 days for the same product only.

No refund on Gift Certificates purchases.

Children

Here at RIN Aesthetic Practice, we love babies and children, however, we ask that you please make child care arrangements prior to your appointment.  This ensures the safety of your children as well as a relaxing environment for all clients.

Pets

Although we love animals, we ask that you please leave your pet at home during your visit to RIN Aesthetic Practice.

Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Thank you for your cooperation and consideration of all our patients. If you have questions about any of these policies, please get in touch.